2.1.4.8.10.1.2.2. User Setting: Allow Hold in APWhile signed in as Admin > User Maintenance
Check “Allow Hold in A/P” for every user that should have this ability.
Note: If the option is grayed out, 1. make sure you set the Sage 300 CRE Accounts Payable to "Use Approval System" AND 2. Make sure you are in the same data folder. (For example, if you have multiple companies, one might have approval turned on and one may not. If construction company 1 has approval turned on, then you will need to be the Timberscan datafolder for the same company, construction company 1. Some Admin settings are global while others, such as "Allow hold in AP" are data folder specific.
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